Terms and Services Agreement

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1. Introduction

Welcome to Hartshorne Health, doing business as HarleyMeds (“Company,” “we,” “us,” or “our”). These Terms and Services Agreement (“Agreement”) govern your access to and use of our telehealth services (“Services”). By accessing or using our Services, you agree to comply with and be bound by this Agreement. If you do not agree to these terms, you should not use our Services.

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2. Services Provided

HarleyMeds offers telehealth services, which may include medical consultations, advice, diagnoses, and treatment plans through our platform. Our services are provided by licensed healthcare professionals.

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3. Eligibility

You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you meet this eligibility requirement.

4. User Responsibilities

Accurate Information: You agree to provide accurate, current, and complete information about yourself as prompted by our registration process and to maintain and update your information to keep it accurate and complete.
Account Security: You are responsible for maintaining the confidentiality of your account and password and for restricting access to your device. You agree to accept responsibility for all activities that occur under your account.

5. Privacy and Data Security

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and disclose information that pertains to your privacy. By using our Services, you agree to our Privacy Policy.

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6. Use of Services

Personal Use: You agree to use our Services for personal, non-commercial purposes only.
Prohibited Conduct: You agree not to:some text
- Use the Services for any unlawful purpose.
- Attempt to gain unauthorized access to our system or networks.
- Interfere with or disrupt the integrity or performance of the Services.

7. Medical Disclaimer

Our Services are intended to provide healthcare services, not to replace the relationship with your primary healthcare provider. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition.

Hartshorne Health is intended for addressing specific non-emergency medical issues and concerns. If you think you are experiencing a medical emergency, please call 911 or contact your local healthcare provider immediately.

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8. Payment and Fees

You agree to pay all fees associated with the use of our Services. Fees may be subject to change at our sole discretion, and you will be notified of any changes prior to your next use of the Services.

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9. Cancellation and Refunds

You may cancel your appointment or subscription as per our cancellation policy outlined on our website. Refunds are subject to our refund policy.

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10. Intellectual Property

All content provided through our Services, including text, graphics, logos, and software, is the property of HarleyMeds or its licensors and is protected by copyright, trademark, and other intellectual property laws.

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11. Limitation of Liability

To the fullest extent permitted by law, HarleyMeds shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

Your use of or inability to use the Services.
Any unauthorized access to or use of our servers and/or any personal information stored therein.

12. Indemnification

You agree to indemnify and hold harmless HarleyMeds, its affiliates, officers, agents, and employees from any claim or demand, including reasonable attorneys' fees, arising out of your use of the Services, your violation of this Agreement, or your violation of any rights of another.

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13. Changes to the Agreement

We may modify this Agreement from time to time. If we make changes, we will notify you by revising the date at the top of the Agreement and, in some cases, may provide additional notice (such as adding a statement to our homepage or sending you a notification). Your continued use of the Services following the posting of changes constitutes your acceptance of such changes.

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14. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of New Jersey, without regard to its conflict of law principles.

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15. Contact Information

If you have any questions about this Agreement, please contact us at:

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HarleyMeds
331 Newman Springs Road
Red Bank, NJ 07701
Building 3, Second Floor
Email: support@HartshorneHealth.com
Phone: 1-800-560-8995

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By clicking "I Agree," checking any box indicating your acceptance, using any other acceptance method provided through the service, or otherwise affirmatively accepting these Terms of Service, you confirm that you have read, understood, and agree to be bound by these terms. If you do not agree to these terms, you are not allowed to create an account. You also authorize any party who accepts these terms and conditions on your behalf to act as your agent.

This User Agreement includes a mandatory arbitration clause. Unless you opt out of arbitration in accordance with these terms within the specified timeframe, you agree that any disputes between you and us, or between you and the medical groups or providers, related to these terms or the service, will be resolved through binding, individual arbitration. You also waive your right to a jury trial and to participate in a class action lawsuit or class-wide arbitration.

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